Our contact information
By standard mail:
809 Willow Ave.
Knoxville, TN 37915
1-877-PPF-ROLZ (877 773-7659)
Mon - Fri between 8 a.m. and 9 p.m. Eastern Standard Time
Sat - Sun between 9 a.m. and 5 p.m. Eastern Standard Timeinfo@ppfsupply.com
All items on the website are items normally stocked in our warehouse. If we receive the order by 1PM Eastern Standard Time, we will ship that same day, assuming we have stock on the items ordered. Orders received after 1PM Eastern Standard Time will ship the following business day. We will ship via UPS or freight truck. We will work with you on your desired method of shipment.
Refund, Returns and Cancellation Policies:
Items will not be accepted for return without prior authorization from PPFSUPPLY.COM. All sales of pre-cut kits are final once cutting of the kit has started and are not returnable. Items must be in the original, unopened container for the item to be deemed returnable. No returns will be accepted after 14 days of the shipment.
If a return is authorized, credit will be issued in the same manner that the payment was received after the product is secured by PPFSUPPLY.COM and inspected.